Frequently Asked Questions
Everything you need to know about your journey to healthier hair.
What is the shipping time for my order?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping may take 7-14 business days depending on the destination and customs processing.
Are Hairlust products suitable for all hair types?
Yes, our products are formulated to be inclusive. We offer specific ranges tailored for fine, curly, damaged, and thinning hair to ensure optimal results for everyone.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or used.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all Hairlust products are 100% vegan and certified cruelty-free, meaning no animal testing is ever involved.
How do I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.